FAQ

My purchase arrived damaged, what do I do?

If things should go wrong for any reason, here is what you do. All damaged or defective items must be returned with the original invoice and in the condition in which you received it. Indicate on the back of the invoice, or in an attached letter why you are returning the item(s). If your order arrived damaged please return it right away so we can send you a new one.


How do refunds work?

All refunds, includind any refunds for return shipping charges, will be credited to the credit card used in your purchase. We will do everything to refund you quickly as we can and you'll be noticed by email.


I'm not satisfied, How do I vent my frustration?

If you are nor satisfied with our service, please go easy on us if it's something small because we'll most likely feel really bad about screwing up. If we really screwed up, please feel fre to email us. We will replace, repair, repackage, resend, rebuild, rerecord =) anything that went wrong into shipping process.


Will you invade my privacy?

We do not give or sell your personal info to any other company, human, crustacean or alien beings =)